Fix: This connection requires an active Internet connection

Solution to the message:
"This connection requires an active Internet connection"


Since using Vista, I occasionally had a problem when trying to connect to a network using VPN.  Vista simply did not think I had an active Internet connection – when in fact I did.  I resolved this a while back for myself.  I have since noticed a few other posts on the Internet now that suggest opening the Network Connections dialog and connecting from there; or to create a shortcut to that connection.

Another better option (in my opinion) that has resolved this permanently for me is to simply change the order of the network connections and make your physical network connection the first in the list.  To do this:

  1. Open the Control Panel from the Start menu.
  2. Click Network and Internet.
  3. Click on the Network and Sharing Center.
  4. Click Manage network connections.
  5. If the menu bar containing the Advanced menu option is not visible then Click Organize > Layout > Menu Bar to enable the menu bar.
  6. Click Advanced > Advanced Settings.
  7. Select the Adapters and Bindings tab.
  8. In the Connections list, re-sequence the list of connections so that your primary method of connecting is first.
  9. Click OK to save.

I have sequenced my network adapters in the following order starting with my physical network LAN adapter and then my wireless as shown here:


Note: You may need to exit and re-open the Connect to a network dialog before the connection becomes enabled.

Another option is the open your Network Connections and then right-click on the connection you wish to use and select the Connect menu option.  This works, but requires that you work around the problem each time having to navigate through the dialogs, or to create a shortcut link.  I find this less desirable, but it should work if necessary.

3 thoughts on “Fix: This connection requires an active Internet connection

  1. Hi Mark.

    I just ran across this today when I finally got frustrated enough with this problem on my Win7 Pro machine to try and research it. I made the changes to my connection sequence. Hopefully this will solve what has become a very irritating problem requiring a reboot at what are usually pretty inopportune times.

    I had been blaming this problem on a Win7 update, when in fact it looks like it might have been caused when I set up a VPN connection via using the Cisco AnyConnect client. Today, I found this at the top of my list of connections via the steps outlined above and I have now moved it below all the other connections.

    Interesting that most of the time the non-Cisco VPN connection worked fine. It seemed that most of the time that it didn’t work was after a sleep period but that was never consistent enough to isolate that as the culprit either.

    I’ll keep a link to this post and try to remember to let you know in a week or so if this seems to have solved the problem.


  2. On Win7 i found if i pulled out the Ethernet cable, and then after a couple of seconds plugged it back in, that would be enough to wake-up the VPN menu to the fact that a connection was available; no reboot required.

    I’ve moved my LAN connection top of the list as well though, just in case!

  3. Excellent solution, was annoying me why my Windows 7 machine would be displaying the red X’s. I put the LAN first, followed by Wireless LAN. Disconnected the LAN and reconnected and success.
    Thanks once again.

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